CRISP Support Topi​cs

Help Centre for your CRISP Fixed Wireless service

Known outages

Network Status updates are found here, stay up to date with maintenance works, outages or updates.


Network Status

Troubleshooting

If you're experiencing  dropouts or no internet. We want to get straight to rectifying the issue for you.

Troubleshooting

Slow Speeds

Are you experiencing slow or degraded internet speeds? We have some solutions that may help improve your download or upload speeds.

Slow internet speeds

Billing

To update your payment method or to pay your bill, please click below to understand how.

Billing account

Relocation

If you are changing address and want to discuss the relocation of your CRISP Wireless service please click below​;

Relocation of Service

Authorised Representative

If you would like to nominate someone to speak to us about your account and service, you can request a form here.

authorised representative

Change of Plan

Your internet needs may change and you want to upgrade or downgrade you​r plan, click below to begin the process;

Change your plan

Talk to a team member

If you need to talk one of our helpful team members please don't hesitate to contact us​.

Contact us
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