Faster Internet Is Here!

It’s not satellite and it’s not NBN
The system is different

Need a hand to find the right plan?

Our friendly team from Narrogin are here to help!

Would you like to know when your area will come online?

Register to be kept informed of the roll out plan. We’re keen to grow the CRISP Wireless network. We are providing fast and reliable internet to customer across almost 200,000 square kilometres – that is almost the size of Victoria – that is pretty impressive !

Join Us On Facebook

Connect with us on Facebook which is an easy  way to keep you informed on what we are doing.

Frequently Asked Questions

CRISP Wireless offers a fixed wireless internet service. It is not NBN and it is not a Satellite service.

We are super proud to advise that the CRISP Wireless Support Centre is located in Australia.

Depending on the plan that you select, you will receive the speed that is offered.

All customers of CRISP Wireless fixed wireless internet service receive the same service, download and upload speeds befitting their plan. There is very little difference to the service delivery at any point in the network.

Yes. Your account details, including your current usage for the month is always available from the Client Login on our home page.

Yes, you can choose whatever browser you want as long as it is compatible with your computer and it’s an operating system. Firefox, Internet Explorer, Chrome and many other browsers can be used with the CRISP Wireless network.

Yes, you can use your existing email address.

In all our testing, and in other installations where we’ve used this technology, weather does not seem to present a significant problem. However, it is always possible that torrential rain could slow the signal slightly. To maintain a good connection in most circumstances, all that is required is an unobstructed clear line of sight between your receiver and the assigned antenna.

If you exceed your data allowance your service will not be cut-off.
It will automatically be shaped to a speed of 10% of your current service. IE: if you are on a 20Mbps Download and 20Mbps upload plan your shape speeds will be 2 Mbps Download and 2Mbps Upload (Mbps = Megabits per second).
There are then 3 options available to you.
Option 1: Continue with the shaped service until the end of your monthly billing cycle and then the service will automatically revert back to your normal plan speeds.
Option 2: Contact CRISP Support by email at [email protected] or via phone on (08) 6809 2100 and purchase an extra data pack.
Option 3: You can select to upgrade your plan to a superior plan.

Why clients choose us
Can I just say it has been a great transition to CRISP Network. The internet is working so well, the service guys did an amazing job and for the countless hours that you and your team put in to making this a positive life-changing experience, we are very appreciative.
Jean Cashmore
I am very impressed with our new CRISP Wireless internet connection. We have never had such a fast internet speed and so much data! We are so happy we paid the little bit extra money to have such great service! Hassle free and it never drops out or slows down! We would recommended CRISP Wireless to anyone!
Lisa Green
I'm really happy with the level of attention that I have received from the entire team. The speed of the internet and the large amount of data included is superior to the alternatives and is the reason I have recently upgraded my CRISP service. Any minor issues that I have had have been quickly resolved and as such I have no hesitation in recommending CRISP Wireless to anyone that requires faster, better internet.
Lindsay Shumack